Support tickets¶
Backed by tickets.py (the smallest controller — 282 lines). All routes
require auth.
GET /api/tickets¶
List the caller’s tenant’s support tickets.
POST /api/tickets/create¶
{
"subject": "Instance won't start",
"description": "Getting a 502 after the last restart.",
"priority": "high"
}
GET /api/tickets/<id>¶
Single ticket detail, including its reply thread.
POST /api/tickets/<id>/reply¶
{ "message": "Any update on this?" }
Appends a reply to the ticket thread.